Privacy Policy

We at Flint Roastery are committed to\\nprotecting the privacy of our customers’ data. We operate in accordance with\\nthe provisions of the E-Commerce Law and the Personal Data Protection\\nRegulation in the Kingdom of Saudi Arabia. Below, we outline how we collect,\\nuse, and protect information:

First: Information Collection

·       \\nWe collect\\ncertain personal data during registration or order completion, such as: name,\\nmobile number, email address, delivery address, and payment information.

·       \\nWe may\\ncollect additional data to improve the user experience, such as order history\\nand purchase preferences.

Second: Use of Information

·       \\nData is\\nused for order processing, product shipping, and invoice issuance.

·       \\nWe use the\\ndata to communicate with customers regarding order status, offers, and services\\n(with the customer’s consent).

·       \\nInformation\\nis used to enhance the shopping experience and develop our services.

Third: Information Protection

·       \\nWe\\nimplement appropriate security and technical measures to protect data from\\nunauthorized access, modification, or loss.

·       \\nPayment\\ndata is handled through secure and licensed electronic payment gateways.

Fourth: Information Sharing

·       \\nCustomer\\npersonal data will not be shared with any third party except in the following\\ncases:

·       \\nShipping\\nand delivery companies to process orders.

·       \\nPayment\\nservice providers to complete purchases.

When\\nrequired under the laws and regulations of the Kingdom or by order of official\\nauthorities.

Fifth: Consumer Rights

Customers\\nhave the right to access, update, or request corrections to their personal\\ndata

Customers\\nhave the right to unsubscribe from mailing or marketing lists at any time

Customers\\nhave the right to file a complaint with the competent authorities in case of\\nany unlawful use of their data

Sixth: Cookies

We may use\\ncookies to improve browsing experience and customize content.

Customers\\ncan disable cookies through browser settings, but this may affect some website\\nservices.

Seventh: Policy Updates

We reserve\\nthe right to update or modify this Privacy Policy when necessary, and any\\nchanges will be announced on this page.

Continued\\nuse of the website after an update constitutes implicit acceptance of the\\nrevised policy.